This session considers the Pensions Regulator’s increasing focus on Equality, Diversity and Inclusion (EDI), and why DB pension scheme trustees and other stakeholders may wish to consider EDI initiatives. The speakers will also discuss practical ways that the governing bodies for DB schemes can engage with EDI, in ways that will help enhance trustee effectiveness and support member outcomes.

Member engagement and communications is a long and continued subject of this industry - but is it really working?

In this session, we will discuss:

• Engaging the generation starting to build & grow their pensions
• Rethinking digital strategy and outreach methods
• Collecting and harnessing data into usable metrics and reporting

We will use a case study of our work to show how even very well governed schemes need to do quite a bit of work to crack TPR's new General Code of Practice. This covers our approach and the tools we are using to draw up an effective system of governance which can be efficiently run and maintained. We then also explain our pragmatic approach for smaller schemes and our sole trustee clients.

Delegates should be able to pick up some useful tips and benefit from the lessons we have learnt.

Justin Timberlake can’t stop singing about it. But what are scheme members ‘feeling’ about their pensions? And why does it matter? Marliane and Ryan from engagement experts Landscape will look at the role emotion plays in member behaviour, how they think and talk about pensions to their peers, and why bridging the gap is critical to member engagement and good outcomes.

More details on this session will become available soon.